Warranty and Service
We prioritize efficiency and sustainability, offering unattended wash sites that reduce labour costs without sacrificing performance. Our advanced technology integrates seamlessly into operations, providing real-time data and insights that empower our clients to optimize their workflows.
With Star Wash, you’re not just choosing a product; you’re choosing a partnership dedicated to your success, ensuring your car wash stands out in a competitive market.
Warranty Coverage
- 180-Day Full Coverage: Starwash offers a 180-day warranty against defects in material and workmanship for all components.
- 2-Year Parts Warranty: Extend coverage for components against defects in materials and workmanship for 12 months from the date of installation or 14 months from the date of invoice, whichever comes first.
Service Package
- Dedicated Service Technicians: We have a team of experienced technicians specifically trained to work on various car wash systems, including tunnels, in-bay automatics, and self-serve units.
- Preventive Maintenance: Included is regular maintenance visits to keep equipment running smoothly and prevent unexpected breakdowns.
- Remote Diagnostics: Implement remote monitoring and diagnostics capabilities to quickly identify and resolve problems.
Additional Benefits
- Training: We offer comprehensive training programs for operators to ensure proper equipment use and maintenance.
- Consultation Services: Starwash provides expert advice on site selection, business projections, and operational best practices.
- Replacement Parts Guarantee: We ensure quick availability of genuine replacement parts.
- Software Updates: Regular software updates are included for control systems and POS equipment.
Terms and Conditions
Warranty service must be performed by approved technicians to maintain validity.
